Offers

Additional cost

In case the Passenger avails Personal Services such as Personal Guides, Transport, Meals etc. the Additional Cost Incurred shall be borne entirely by the Passenger. JhakaasBus.com shall have no liability in this Regard.

Payment for all personal Services availed during the Tour, such as Room Service, Alcohol, Telephone Bills, laundry etc. needs to be Settled by the Traveller directly with the Service Provider. JhakaasBus.com shall not be liable for the same.

JhakaasBus.com shall not be liable for any Additional costs arising from the Travellers’ Personal injury, Return of lost article or valuables or Baggage's left Behind due to Negligence on the part of the Traveller. The same shall be borne entirely by the User/ Traveller.

If the Passenger Wishes to Voluntarily Avail a Meal plan that is Different from the one Mentioned in the Travel Package, the same may be Provided at an Additional cost to be borne entirely by the Passenger.

Extended hotel Stays shall be Charged Additionally, over and above the Cost of the Package.

The Cost of the Travel Packages listed on the Website have been Calculated at the Prevailing rate of Various Services at the Time of Curating the Products. Jhakaasbus.com Reserves the Right to Amend the Cost owing to changes in Fuel Costs, hike in Transportation Charges by Airlines/Railways, hike in peak season Charges, Currency Fluctuations etc. All such changes in the price needs to be settled by the passenger before the Commencement of Travel.

Requests for early check-in or late check-out at any hotel may be considered, subject to availability and at an additional Cost  which needs to be borne by the Passenger.

Amendments:

If the Passenger Wishes to Change the Travel dates, Category of Accommodation, Meal Plans or Other Activities on the Package after Confirming the Booking for the Travel Package, the same can be Communicated to us through Email at. 

With Respect to any Amendment or Change in Flight Bookings, JhakaasBus.com will follow the Terms and Conditions of the Respective Airline.

Similarly, with Respect to any Amendment or Change in the Travel Package Bookings, JhakaasBus.com will follow the Terms and Conditions of the Respective Hotel and other Service Providers involved in the Package.

Amendment to Travel Packages after Confirmation of the Booking may entail a Service Amendment Fee, which Varies as per Services Involved.

No Request for Amendment in Confirmed Travel Bookings can be Accommodated within 10 days Before the Commencement of Travel.

Any and all Costs incurred due to any of the Aforementioned Amendments shall be borne Entirely by the Customer.

Cancellation Policy

If the Passenger wishes to Cancel a Booking after Confirmation of the same, it must be Communicated to us through Email at least 7 days before the Scheduled Commencement of Travel.

Cancellation may be Applicable for any Additional Services opted for by the Customer as well as for Optional addition to the Itineraries Before, During or after the Original Tour.

With Respect to any Cancellation of Flight Bookings, JhakaasBus.com will follow the Terms and Conditions of the Respective Airline.

Similarly, with Respect to any Cancellation of the Travel Package Bookings, JhakaasBus.com will follow the Terms and Conditions of the Respective Hotel and Other Service Providers involved in the Package.

In Case our local Travel Partner has to Cancel a Tour, the Cancellation Charges, if any, will be Based on the discretion of the Respective Travel Partner. JhakaasBus.com shall not be Responsible in the Event of a Passenger missing a pre-booked Group or Private Tour due to Negligence or any Other Situation not in the hands of JhakaasBus.com. We shall not be liable for any Refund or Rescheduling in such Cases. In Case a rescheduling is Possible, the Additional Costs for the same Needs to be borne Entirely by the Passenger(s).

If a Service Provider Needs to Cancel or Make any Changes to a Travel Package or Service due to Unforeseen Events such as Natural Calamities, Political protests etc., the Refunds for the same will be at the Discretion of the Respective Service Provider.

In the Eventuality that JhakaasBus.com is not able to Provide the Travel Arrangements as per confirmed Bookings, liability shall be limited to the Cost of such Arrangements.

In case the Traveller makes Voluntary Changes to the Transportation Arrangements, no Refund will be made for the unused Transportation Service.

Passengers opting out of the Transfer Arrangements Included in the Travel packages will not be give any Refund in the form of Cash Equivalents or as Concessions. 

JhakaasBus.com will not be Providing any partial Refunds or Concessions for any unused services.

The Aforementioned Terms and Conditions have standard Cancellation policy and may differ depending on the Chosen Package, Destination, Period of Travel and the Respective Airline. We Request our users to Please read and understand the Cancellation Policies Relevant to the Travel Package you are Booking.

As the Services to be Provided, Either Individually or as a Part of the Package, are Booked much in advance, Cancellation of such Services, Earmarked for a Certain Period of Travel Results in fiscal loss for the Company, Depending on the Cancellation Terms Offered by the Service Providers. Hence, any cancellation of tour Packages or Services will Incur Cancellation Charge as declared by the Company. Such Damages are known as ‘liquidated Damages’ in legal terms, for which the Company is not liable to Provide any Proof of Actual Damages. If the user has booked a third-party Service or Product, the Terms and Conditions of the Respective Service Provider would be Applicable over and above those of the company. In case of Cancellation of Cruise packages, 100% of the Cruise Cost will be forfeited, Irrespective of the Time frame of Cancellation. Any Cancellation of a Confirmed Booking must be Communicated Expressly in Writing, stating clearly the Reason for such Cancellation. A Cancellation Request implies that the user Agrees to the Terms and Conditions for such Cancellation and shall not dispute such deductions or Demand proof of actual Damages

JhakaaBus.com reserves the right to Cancel any Booked Tour prior to the Commencement of Travel, without the necessity to assign any Reason for the same. In such a scenario, any and all Amount paid by the user shall be refunded in entirety. However, JhakaasBus.com shall not be liable for Paying any Compensation. The company will also not be Responsible for any Additional Costs or losses with Regards to Insurance fees and/or Cancellation of Flight Tickets or any other Arrangement not Booked through the Company.

JhakaasBus.com Reserves the right to forfeit the Booking Deposit, in case of any Cancellations. However, in Case visas for the Passengers are not Granted by the Consulates, the same must be Intimated to us at least 40 days before the Commencement of Travel. In such a Scenario, the Company will deduct INR 4,500/- per Person towards Guidance Charges in addition to any other Actual Expenses incurred and Refund the Balance Amount. However if such Intimation is Received after the Expiry of the said period of 40 days, Cancellation Charges will be Applicable Depending on the Actual date of Cancellation.

In the event that a user is not able to commence travel for the package originally booked by him/her, due to rejection of visas by the concerned embassy, the said user has the option to postpone his/her tour to any other future date or change his package to some other existing package. In such a scenario, the package transfer fee for the transfer of the tour will be applicable. However, in case such a booking and payment is made within the cancellation period and the commencement of travel is not possible due to any reason whatsoever including non-availability of visas or any travel documents, the cancellation policy for the Respective Travel Package will Apply.

The Terms and Conditions for Cancellation of each Travel Package will Supersede the aforementioned general Cancellation Policies in Case of any Cancellation of such Tours.

In Case the Booked and Confirmed Travel Arrangements are Adversely Affected by inclement weather Conditions or other unforeseen Circumstances, JhakaasBus.com will try its best to provide alternate dates or Make alternate Arrangements, if the tour has not Already Commenced.

In Case A Customer Wishes To Change The Booked Travel Package From One Tour To Another, It Will Be Treated As A Cancellation Of The Original Tour And The Respective Cancellation Charges Shall Be Applicable. A Fresh Booking For The Alternate Tour Needs To Be Made At The Prevailing Rates As Indicated On Our Platform.

If A Traveller Is Not Able To Reach The Place Of Starting Of The Tour Due To Any Reason Such As Loss Of Baggage, Loss Of Travel Documents Etc, The Booking Will Be Treated As A ‘No Show’ And Cancellation Charges Of 100% Will Be Levied. The Same Terms Shall Be Applicable In Case Of The User Availing Any Pre-Tour Services Or Any Services That Are A Part Of The Package Or The Flight Tickets (The Prices For Which Are Included In The Package Price), But Fails To Be Present For The Main Or Any Remaining Part Of The Tour. In Such Cases, No Refund Will Be Payable For The Unutilized Parts Of The Travel Package.

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Hotels

Standard Check-In Time For Domestic As Well As International Hotels Is From 1400 Hours To 1600 Hours And Check-Out Time Is 1000 Hours To 1200 Hours Local Time.

Requests For Complimentary Early Check-In Or Late Check-Out Are Subject To Availability And At The Sole Discretion Of The Hotel Administration.

General Breakfast Timings For International Hotels Are Between 6:30 Am-10:00 Am Unless Expressly Mentioned Otherwise In The Itinerary. In The Event Of The Itinerary Involving An Early Start In The Morning, A Request For Packed Breakfast Can Be Made To The Hotel. The Same Is Subject To Availability And At The Discretion Of The Hotel.

Additional Costs Or Surcharges May Be Applicable During Group Events, Conferences, Trade Fairs Or Similar Occasions In The Hotel.

While On The Tour, Most Of The Time Of The Day Will Be Spent In Sightseeing. Hence We Have Selected Hotels That Are Both Comfortable And Convenient. As A Result, They Could Be Located Away From The City Hub In Some Cases. Most Of The Rooms Have Private Showers. Passengers Will Be Accommodated In Hotels That Are Either Shown In The Itinerary Or Similar Hotels Of The Same Category. Due To Trade Fairs And Conventions In The Cities, The Hotels May Be Blocked Out For More Than 2 Years In Advance. In View Of This, You May Have To Stay In Hotels Further Away From The Cities And Itineraries May Have To Be Altered / Amended. Keeping In Mind The Size Of The Rooms, We Would Recommend Only 3 People To Stay In One Room. Triple Sharing Rooms Are Usually Not Any Larger Than Twin Or Double Rooms. The Bedding Arrangement For The Third Person Is Usually In The Form Of A Rollaway Bed In A Twin Or Double Room For The Night.

The Passenger(S) Shall Bear The Sole Responsibility For All Baggage And Personal Belongings At All Times. JhakaasBus.Com Shall Not Be Liable For The Loss Of Such Items From Any Location (Such As Hotel Premises / Coach / Cruise / Airport, Or Any Other Place Of Visit) During The Tour. In Some Hotels That Offer Safety Deposit Locker Facilities, The Same Can Be Availed By The Passenger(S) At Their Own Cost And Responsibility. JhakaasBus.Com Shall Not Be Liable For Any Loss/Theft Despite Using Such Lockers. In Case Any Damage Is Caused To The Property Of The Hotels /Coach / Place Of Visit Etc. Caused Due To Any Act Of The Passenger (Either Willful Or Negligent), Shall Be Borne And Payable Entirely By The Passenger. JhakaasBus.Com Shall Not Be Responsible Or Intervene In The Same In Any Matter Whatsoever. The Company Will Not Be Liable For Any Sudden Disruption Of Telephone, Internet Services, Or Other Amenities During The Period Of Accommodation At The Hotels. JhakaasBus.Com Will Also Not Be Responsible For Any Deficit In The Facilities Provided Or Not Provided By The Hotel Or Its Staff. The Company Will Also Not Be Responsible For Any Unprofessional Or Rude Behaviour Of Hotel Staff. Personal Facilities Such As Minibars, Paid Television Channels, Telephone Calls Etc. Are Not Complementary Services And Such Facilities, If Used By The Customer, Must Be Paid For By The Customer Directly To The Hotel. Such Charges Are Not Included In The Tour Cost. 

The Passengers Are Required To Abide By The Check-In /Check-Out Time Of The Respective Hotels.

Any Change In The Accommodation Made Directly By The Hotel Will Come Under The Direct Purview Of The Concerned Hotel. JhakaasBus.Com Shall Not Be Liable For Any Compensation Owing To This Change.

Travellers’ Requests For Double Rooms Are Subject To Availability. In Case A Double Room Is Not Available, We Will Provide A Twin Room Instead.

Certain Travel Packages May Not Be Available On Certain Black-Out Dates During Certain Periods Of The Year Due To Certain Events, Trade Fairs Or Exhibitions.

Due To Major Events, Trade Fairs Or Conferences, Hotels May Be Blocked Much In Advance. In Such A Scenario, The Tour Itinerary May Be Altered And Accommodation Arrangements May Be Provided In Another Hotel Of A Similar Category.

In Case Any Pre-Booking Or Advance Notice Is Necessary For Certain International Or Domestic Attractions, The Same Shall Be Intimated To The User At The Time Of Booking.

JhakaasBus.Com Is Liable To Follow The Room Occupancy  And Child Policies Of Each Hotel Where Accommodation Is Arranged. The Same Shall Be Informed And Advised By Our Tourism Experts At The Time Of Booking.

A Child Travelling With The Passenger Group, Whose Charges Are Classified As ‘Without A Bed’, Would Not Be Entitled To A Separate Bed At The Hotel. In Case, ‘With Bed’ Charge Has Been Paid For The Child And The User Decides Not To Avail Such Facility While On The Tour, He/She Would Not Be Entitled To Any Refund. In Case A User Decides To Seek An Extra Bed For The Child Booked On ‘Without A Bed’ Basis, The Same Will Be Subject To Availability At The Hotel. The Traveller Shall Pay The Additional Amount Directly To The Concerned Hotel.

A Maximum Of 3 People Are Allowed To Stay In One Room. A Rollaway Bed Or An Additional Mattress Will Be Provided For The Third Person Sharing The Room. This Depends On The Respective Hotel And Subject To Change From Hotel To Hotel.

The Cost For Three People Sharing A Double Room Shall Be Calculated On The Basis Of An Adult With An Extra Bed, Unless Otherwise Specified By The Respective Service Provider.

Hotels Selected By JhakaasBus.Com As Part Of The Domestic Tour Are Hand-Picked, Considering The Comfort And Safety Of The Travellers. They Are Usually The Best Hotels In Their Respective Categories And Determined Through A Robust Internal Assessment.

JhakaasBus.Com Acts Merely As An Agent Between The Hotel And The Customer And Shall Not Be Held Liable For Any Discomfort Or Inconvenience Caused To The Traveller Due To Insufficient Services Provided By The Hotel. 

In Case Of Any Damage To The Property Of The Hotel Caused By Any Act Of The Traveller, Either Willful Or Negligent, The Customer Shall Be Liable To Make Good Any Such Damage To The Extent And Amount As Determined By The Concerned Hotel. JhakaasBus.Com Will Not Intervene In This Process In Any Manner.

In Case Of Changes In The Accommodation Made By The Customer During The Tour, JhakaasBus.com Shall Not Be Liable To Pay Any Refund Or Compensation Of Any Manner Whatsoever. Additionally, The Customer Will Also Be Liable To Pay Any Such Additional Amount That Is To Be Paid Consequent Such Changes In Accommodation.

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Travelling With Children

The Age Of The Accompanying Child As On The Scheduled Date Of Return To The Home Destination Will Be The Determining Factor For The Airfare As Well As Other Components Of The Travel Package.

Child Fare Indicated On The Website Is Based On Sharing The Room With Two Adults.

Children Above 12 Years Of Age Shall Be Charged The Full Adult Fare, While Those Aged Between 6 To 11 Years Shall Be Charged A Concessional Rate For Children. However, In Cases Where The Itinerary Cost Includes Air Travel, Accompanying Children Aged Between 3 Years And 11 Years Shall Be Charged The Child Fare.

Meals

Menus Included In The Travel Packages Are Pre-Set. We Cannot Promise To Provide A Special Meal, Nor Can We Guarantee Provision Of Any Special Diet To The Customer.

Jhakaasbus.Com Reserves The Right To Make Changes To The Menu If Necessary. If The Customer Chooses Not To Avail The Meals For Any Reason That Can Be Attributed To The Customer, The Company Shall Not Be Liable To Make Any Refund For The Unavailed Meal.

Requests For Special Meals Or Room Preference Can Be Entertained By Jhakaasbus.Com Only When They Are Given In Writing By The Customer. We Will Try Our Best To Ensure That Such Requests Are Honoured. However, In Case Any Such Special Request Could Not Be Honoured Due To Any Circumstances, JhakaasBus.Com Shall Not Be Liable For Any Claim By The Customer In This Regard. In Addition, It Is To Be Noted That Any Special Meals Shall Entail An Additional Cost Chargeable Over And Above The Package Cost.

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Transfers

Customers Are Required To Be Present At The Scheduled Pick-Up Point At The Scheduled Time For The ‘Seat-In-Coach’ Basis Of Transportation. Jhakaasbus.Com Shall Not Be Responsible If The Customer Misses A Transport Due To Any Delay On Their Part.

Either Air-Conditioned Or Non Air-Conditioned Vehicles May Be Used For Transportation Purposes, Including Transfers And Sight-Seeings. A Confirmed Booking Does Not Allot Any Seat Number For The Passengers. Passengers Are Required To Follow The Directions Of The Tour Manager In This Regard.

It Is To Be Noted That In Mountains Or High Hills, Air-Conditioning In The Vehicles Will Not Work. Also, The Air-Conditioner May Not Seem Sufficient Or Effective Due To Extreme Weather Conditions. 

Customers Are Advised Not To Leave Behind Any Valuable Personal Items In The Vehicles While Disembarking. JhakaasBus.Com Shall Not Be Held Liable In Case Of Loss Of Any Such Items From The Coach Or Vehicle.All Personal Goods And Belongings As Well As Baggages Are Under All Circumstances, The Sole Responsibility Of The Customer.

In Case Of Any Damage To The Vehicle Caused By Actions Of The Customer, Either Willful Or Negligent, The Concerned Customer Shall Be Responsible To Pay For The Compensation As Determined By The Vehicle Service Provider. JhakaasBus.Com Shall Not Be Liable To Intervene In This Regard In Any Manner Whatsoever.

Customers Are Required To Strictly Adhere To The Prescribed Timetable For The Day’s Itinerary Since The Drivers Of The Vehicles Need To Follow Specific Rules Relating To Maximum Driving Hours During A Day/Week, Period Of Rest Per Day/Weak Etc. In Case Certain Sight-Seeing Schedules Are Missed Due To Delays On Part Of The Customer, The Same Shall Not Be Covered Again On Another Day Or Refunded Under Any Circumstances.

Vehicles Or Coaches Will Be Provided As Per The Size Of The Travelling Group.

JhakaasBus.Com Will Not Be Responsible For The Behaviour Of The Vehicle Driver Or Attendant Or For Any Defect In The Coach Or In The Air-Conditioner/Air Cooler. This Is Applicable For Both Private Vehicles As Well As SIC.

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Visas

In Case Of International Travels, Customers Must Ensure That Passports Are Valid For At Least 6 Months (9 Months For Malaysia) And They Should Follow Visa Procedures Of The Respective Governments.

In Case Of Countries Which Offer Visa On Arrival Facility But Also Have A Visa Before Departure Option, We Request The Passengers To Acquire Their Visas Before Departure. This Will Ensure A Smooth And Hassle Free Travel As Otherwise The Visa Processing Process Might Take Up Too Much Of Their Time After Arrival.

The Passengers Must Be Aware Of The Various Travel Documents And Requirements For The Specific Country In Order To Obtain Visa On Arrival. JhakaasBus.Com Will Not Be Responsible For The Non Grant Of Visa On Arrival To The Passenger(S)

In Cases Where JhakaasBus.Com Is Assisting The Customer With The Process Of Visa Application, It Is To Be Noted That We Act Only As A Facilitator. Grant Or Rejection Of The Visa Application Is At The Sole Discretion Of The Embassy/Consulate/Immigration Department Of The Concerned Country Of Travel.

Once The Visa Application Fee Is Paid, It Is Non-Refundable. Re-Application Of Visa, If Necessary, May Incur Additional Fees Or Charge, Depending Upon The Rules And Regulations Of The Embassy Of The Concerned Country.

At Any Point Of Time After The Visa Application, The Concerned Embassy/Consulate May Request For Personal Presence Of The Traveller Or Additional Travel Related Documents. Any Additional Expense In This Regard Needs To Be Borne Entirely By The Customer. JhakaasBus.Com, As A Facilitator, Can Only Assist With The Arrangements But Not Get Any Waiver Regarding The Same. This Is Entirely As Per The Requirements Of The Concerned Embassy/Consulate/Immigration Department.

ALL The Tourists Travelling On An International Holiday With Jhakaasbus.Com Must Possess A Valid Visa. The Company Will Not Be Held Responsible For The Rejection Of Visa Application By The Concerned Authorities. The Company Does Not Have Any Influence On The Consulate/Embassy’s Decision With Regards To Approval Or Rejection Of The Visa Application And Shall Not Be Held Liable For The Same In Any Regard. The Role Of The Company Is Limited To Providing Necessary Guidance To The User In The Process Of Applying For Visa. The Company Will Not Be Responsible For Rejection Of Visa Applications Due To Incomplete / Delayed Documents From The Customers.

It Shall Be The Sole Responsibility Of The Customer To Hold Valid Travel Documents Such As Passports, Visas And Ensure Immigration Clearances And Other Necessary Statutory Clearances. This Is To Ensure A Hassle Free Experience On The Tour.

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Foreign Exchange

Forex Payment Forms A Part Of BTQ Of The Traveller.

All International Tours And Travel Packages Are Subject To Rules And Regulations Of The RBI And The Government Of India. Part Of The Cost For Your Tour Will Be Paid In Forex (EURO/SD/AUD) Out Of Your BTQ.

In Case Of Payment For The Tour Forex By Card, The Card Should Belong To The Cardholder Himself/Herself.

The Cardholder Cannot Make The Payment For Another Person’s Travel Package Using His/Her Card.

In Case A Family Of Husband, Wife And Two Children Are Travelling Together, The Husband’s Card Will Be Deemed Acceptable.

Immediate Family/Kin Can Make Payment For The Other Members (Eg Father Or Mother Paying For The Children). However, The Cardholder Should Be Among One Of The Travellers On The Tour.

For Packages That Only Have Foreign Exchange Components, The Initial Deposit Amount For The Booking, Collected In INR, Shall Be Adjusted At The Time Of Final FX Payment Towards The Balance FX Component.

The Rate Of Exchange For The Entire Forex Component Of The Tour Shall Be Considered As Per The Prevailing Rate Of Exchange On The Day That The Final Payment For The Tour Is Made.

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Insurance

JhakaasBus.Com Strongly Recommends All Our Users To Insure All Their Domestic As Well As International Travels At An Additional Cost Before The Departure For The Tour. Users Can Contact Our Holiday Experts At ______ For Assistance With Travel Insurance.

The Traveller Is Responsible For Carrying The Travel Insurance At All Times While On The Tour. In Case Of Any Eventuality, JhakaasBus.Com Will Act Only As A Facilitator Between The Customer And The Insurance Company. We Will Assist In The Process Of Submission Of The Insurance Claim, But Will Not Be In A Position To Insurance Company At Any Point Of Time And In Any Manner Whatsoever. The Customer Is Required To Provide All Necessary Documents, Prescriptions And Invoices For Us To Assist With The Claim Process.

JhakaasBus.Com Will Not Be Responsible Or Liable For Any Loss Of Baggage, Personal Injury Or Damage, Accident, Death Or Any Other Unforeseen Events During The Tour. Additional Expenses Due To Political Unrest, War, Inclement Weather Conditions Or Any Other Cause Whatsoever, Must Be Borne Entirely By The Passenger.

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Health

We Request All The Users To Obtain Appropriate Health Recommendations And Take The Recommended Medications And Adhere To All Medical Advice, As Published By The Respective Country Of Visit.

Requirements For Any Special Attention During The Tour (Such As Differently Abled, Pregnant Women, Patients Suffering From Chronic Disease Or Other Forms Of Illness) Should Be Informed To Jhakaasbus.Com Before Booking The Tour.

JhakaasBus.Com Reserves The Right To Ask Its Users To Submit Written Certification Of His/Her Medical Fitness Before The Commencement Of Travel. If An Existing Medical Condition Is Not Disclosed In Advance, The Company Shall Not Be Liable To Provide Any Assistance Or Refund.

In Case Of Passenger’s Request For Special Attention, The Same May Be Arranged By JhakaasBus.Com Subject To The Customer Bearing The Additional Expenses Associated With The Same.